{"xsrfToken":"6554599028ae375a7d8698381b58a4ab1ee30735_lout","branding":{"id":"2","key":"btt","name":"DNA Software Sales and Business Support","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e9fc6c85-4fcf-494a-a404-1695e314ea53/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNDE2YzJjYi05N2Y3LTRjZWQtOWJiNi1mOWRkOGMwNTM0ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmU5ZmM2Yzg1LTRmY2YtNDk0YS1hNDA0LTE2OTVlMzE0ZWE1MyI6WyJyZWFkIl19LCJleHAiOjE3NTE1OTMxOTMsIm5iZiI6MTc1MTU5MjU5M30.zwgunX2dudaqaqN60QlKy0ETyWfsXhGEJVbKDjqWoCA&client=a416c2cb-97f7-4ced-9bb6-f9dd8c053489&mode=fit","logoId":"e9fc6c85-4fcf-494a-a404-1695e314ea53","isLogoAvailable":true,"helpCenterTitle":"Welcome to the DNA Software Help Center","sharedPortalName":"DNA Software Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the DNA Software Help Center","sharedPortalName":"DNA Software Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2f09ed5e-dd7f-4970-a1af-5bde41727973/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNDE2YzJjYi05N2Y3LTRjZWQtOWJiNi1mOWRkOGMwNTM0ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJmMDllZDVlLWRkN2YtNDk3MC1hMWFmLTViZGU0MTcyNzk3MyI6WyJyZWFkIl19LCJleHAiOjE3NTE1OTMxOTMsIm5iZiI6MTc1MTU5MjU5M30.DAl-p5_uCejbehv5-XH2zg3GApORFaMx6CA9Hbzes1g&client=a416c2cb-97f7-4ced-9bb6-f9dd8c053489&height=300&mode=fit","bannerMediaApiFileId":"2f09ed5e-dd7f-4970-a1af-5bde41727973","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"btt","projectId":12712,"serviceDeskId":2,"name":"DNA Software Sales and Business Support","description":"<p>Welcome New or Existing Customers!</p>\n<p>Raise a request with the DNA Software Business Team to get support for purchasing our quality products.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"19","name":"Buy DNAS Software","descriptionHtml":"","callToAction":"Buy DNAS Software","introHtml":"<p>Learn more about how to get our software products</p>","icon":10704,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10704","groups":[3],"key":""},{"id":"21","name":"Buy PCRAssays Kit","descriptionHtml":"","callToAction":"Buy PCRAssays Kit","introHtml":"","icon":10737,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10737","groups":[3],"key":""},{"id":"23","name":"More Information Request","descriptionHtml":"","callToAction":"More Information Request","introHtml":"","icon":10732,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[3],"key":""},{"id":"20","name":"Request Expert Consulting","descriptionHtml":"","callToAction":"Request Expert Consulting","introHtml":"","icon":10733,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10733","groups":[3],"key":""},{"id":"31","name":"Request Software Demo","descriptionHtml":"","callToAction":"Request Software Demo","introHtml":"<p>Learn more about DNA Software products, features and benefits</p>","icon":10700,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10700","groups":[3],"key":""},{"id":"22","name":"Company Purchase","descriptionHtml":"","callToAction":"Company Purchase","introHtml":"","icon":10850,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10850","groups":[],"key":""},{"id":"24","name":"Customer Portfolio","descriptionHtml":"","callToAction":"Customer Portfolio","introHtml":"","icon":10715,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10715","groups":[],"key":""},{"id":"35","name":"Emailed Request","descriptionHtml":"","callToAction":"Emailed Request","introHtml":"<p>An emailed question for Sales Team to traiage</p>","icon":10726,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10726","groups":[],"key":""},{"id":"25","name":"Internal BIZ Task","descriptionHtml":"","callToAction":"Internal BIZ Task","introHtml":"","icon":10742,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10742","groups":[],"key":""},{"id":"37","name":"Junk Mail","descriptionHtml":"","callToAction":"Junk Mail","introHtml":"","icon":10745,"iconUrl":"https://dnasoft.jira.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10745","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"4":[21,23],"3":[31,21,19,20,23]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"35d3a1cf-c751-3365-a63c-8e67dc686840","appLinkName":"System Confluence","appLinkUrl":"https://dnasoft.jira.com/wiki","spaceKey":"BTT","spaceName":"biz team test","spaceUrl":"https://dnasoft.jira.com/wiki/spaces/BTT","isServer":false},"labels":[],"projectKey":"BIZ","serviceDeskId":2,"kbLinkDomainURLs":["https://dnasoft.jira.com"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BIZ","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNDE2YzJjYi05N2Y3LTRjZWQtOWJiNi1mOWRkOGMwNTM0ODkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEyNzEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE1OTM3OTMsIm5iZiI6MTc1MTU5MjU5M30.ranRpZG3_JNyvy26wuZzq6YIZWnc5n5rvipvz8DB8Kw","targetCollection":"upload-project-12712","endpointUrl":"https://api.media.atlassian.com","clientId":"a416c2cb-97f7-4ced-9bb6-f9dd8c053489","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"DNA Software Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://dnasoft.jira.com/wiki","kbLinkDomainURLs":["https://dnasoft.jira.com"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}